3D Secure

3D Secure

To make sure no unauthorized transactions are made to your card, we use 3D secure. This means that a new window is opened by your bank before the transaction is processed. 
This is where you enter a pre-determined password or a code that is sent to you. This can work a little differently depending on what the issuer of your card has decided.
Below is an example of what the window might look like.




If your card provider does not use 3D Secure, we can unfortunately not accept that card. This is for your safety and to prevent someone from using a stolen card.
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